Responsibilities

• Provide programmatic support for the Direct Marketing and Special Programs team, specifically supporting the Senior Director in executing the direct marketing program in both mail and digital.
• Assist with execution of programs and projects, including but not limited to, preparing mailings, scheduling/recording meetings, and vendor relations.
• Perform data quality checks.
• Assist with stewardship events and collaborate across internal business and service units as well as external partners as needed.
• Manage creative review process for direct marketing appeals by soliciting feedback internally and communicating with agency partner keeping all deliverables on schedule. Work with internal and external partners to create a pipeline of new content.
• Assist with expense/budget tracking and approving invoices.
• Schedule meetings/appointments and update calendars, enter data in fundraising database (), edit materials as required, and field routine phone calls.
• Manage direct marking inbox and phone line coverage schedule. Troubleshoot issues from donors as they come in by drafting appropriate responses and working with Information Management and Development Services teams to ensure proper coding on records in CRM database.

Requirements

• This position requires 1 year of fundraising or related, transferable experience and a high school diploma or equivalent.
• Excellent written and oral communication skills with strong proofreading ability
• Superb organizational skills with meticulous attention to detail
• Excellent computer literacy and experience in using Microsoft Office Products, including Word, PowerPoint, and Excel
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong problem-solving skills and ability to troubleshoot issues as they arise
• Ability to work both independently and collaboratively within a team
• Strong interpersonal skills and ability to communicate effectively with internal and external stakeholders
• Adaptability and flexibility in response to shifting priorities
• Professional demeanor and ability to handle sensitive or confidential information
• Mission-driven with a strong interest in fundraising or nonprofit operations

Preferred

• Experience with data entry or working with databases/CRM systems preferred

Benefits

• excellent benefits
• hybrid flexible work schedule
• comprehensive benefits
• career advancement opportunities
• differentials, premiums and bonuses as applicable
• recognition programs designed to celebrate your contributions and support your professional growth