Deputy Communications Director (CM2)

Responsibilities

• - Plan, launch, and oversee digital and traditional marketing campaigns (SEO, SEM, social media, email and content) that help people in Oregon discover, understand and access ODHS services, tailored to the needs, experiences and preferences of diverse audiences, including the public, ODHS employees, legislators, community partners and Tribal Nations.
• - Use analytics tools to track key performance indicators (KPIs), such as return on investment (ROI), engagement rates and conversion metrics, to identify barriers, understand audience needs and inform strategies that make interactions with ODHS more relevant, useful and effective.
• - Guide the use of web, social media, multimedia, design, storytelling and emerging platforms to increase awareness, improve engagement and make complex government services and information easier to navigate.
• - Supervise and mentor staff, set clear expectations, delegate effectively and foster a collaborative, psychologically safe environment where employees can contribute ideas, develop their skills and deliver high-quality work.
• - Champion clear, plain-language and accessible information that reflects the experiences of the people ODHS serves.
• - Advise agency leaders on audience engagement, emerging issues, reputation, media relations and effective responses to complex or high-profile situations, including emergencies.
• - Review and approve public-facing materials, including media responses, news releases, talking points and other content.
• - Improve workflows, standards and resource management to ensure timely, effective and high-quality work. Oversee vendor contracts as applicable.

Requirements

• - A valid driver’s license or alternate transportation is needed.
• - Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.

Benefits

• - ODHS Employee Resource Group communities that promote shared learning.
• - Cost of Living Adjustments.
• - Annual salary increases (until you reach the top of the listed salary range).
• - Amazing benefits package .
• - Possible eligibility for the Public Service Loan Forgiveness Program .