Responsibilities

• Lead the operational delivery of marketing deliverables from planning through completion.
• Coordinate the planning, production, review, approval, and delivery of marketing deliverables across channel teams, including campaigns, product launches, videos, web content, email, creative assets, social media, and other marketing outputs.
• Ensure deliverables are well-defined, organized, prioritized, and ready for execution.
• Maintain visibility into priorities, deadlines, dependencies, risks, and delivery health.
• Track progress, identify blockers, and drive timely resolution through collaboration and escalation when needed.
• Facilitate planning meetings, delivery reviews, and operational cadence for the Marketing organization.
• Partner with Marketing leadership to organize priorities, manage capacity, and oversee the Marketing portfolio.
• Coordinate work across all marketing functions, including creative, content, video production, digital marketing, lifecycle marketing, communications, partnerships, events, and other channel teams.
• Ensure stakeholders are informed, consulted, and aligned throughout planning and execution.
• Maintain accurate delivery status, documentation, reporting, and operational visibility.

Requirements

• 5+ years of experience in marketing operations, program management, project management, or a similar operational leadership role.
• Experience coordinating complex marketing campaigns or initiatives across multiple channel teams.
• Proven ability to organize work, establish priorities, and drive execution in a fast-paced environment.
• Strong leadership and influencing skills with the ability to hold teams accountable without direct authority.
• Excellent communication, facilitation, and stakeholder management skills, including experience partnering with senior leaders.
• Experience leveraging AI tools to improve planning, documentation, reporting, and operational workflows.
• Experience with product launches, go-to-market planning, lifecycle marketing, content marketing, digital marketing, and campaign management.

Preferred

• Experience in a SaaS, technology, or digital-first organization.
• Experience supporting executive marketing leadership.
• Experience improving operational processes, delivery practices, or team workflows.
• Experience using work management platforms such as ClickUp, Asana, Monday.com, Jira, or similar.

Benefits

• Full health/vision/dental for the entire family at zero cost to team member
• 3% Safe Harbor contributed to 401(k) plus up to 1% employer match
• Opportunities for profit sharing and bonuses
• Generous time-off (starting at 12 vacation days)
• 11 Paid holidays (Technical Support and Technical Operations use a floating holiday policy)
• Paid sick leave (80 hours accrued)
• Tuition reimbursement (50/50 up to a specific amount)
• Pet Insurance
• Thrive Pass wellness allowance of $30 per month
• Udemy online learning courses