Location: Seattle, USA
Work Type: Full-Time
Experience Required: 8 – 10 Years
Industry: Information Technology / Retail & E-commerce
About The Client
We are hiring on behalf of our client, one of the largest and fastest-growing global technology and digital engineering companies. The organization specializes in enterprise platforms, retail transformation, and omnichannel commerce solutions.
Job Overview
We are seeking a D365 Commerce & F&O Omnichannel Lead Consultant to drive end-to-end implementation of retail and e-commerce solutions. The role focuses on Commerce configuration, omnichannel processes, integrations, and delivering seamless customer experiences across online and offline channels
Key Responsibilities

• Lead requirements gathering and fit-gap analysis for omnichannel commerce
• Configure D365 Commerce modules (POS, storefront, product catalogs, pricing, promotions)
• Design integrations with F&O, payment gateways, shipping, and external systems
• Manage data migration (products, customers, pricing, orders)
• Drive UAT, performance testing, and post-go-live support
• Conduct training and workshops for retail stakeholders
• Collaborate with technical teams for customizations and extensions
• Mentor junior consultants and support pre-sales/demo activities
  

Must-Have Qualifications

• 8–10 years of experience in retail / e-commerce / ERP consulting
• 5+ years hands-on experience in D365 Commerce + F&O integration
• Experience in POS, order management, pricing, promotions, loyalty programs
• Strong understanding of omnichannel retail operations
• Experience with integrations (APIs, dual-write, Commerce Scale Units)
• Experience in multi-country implementations (US / India)
• Strong knowledge of O2C processes, retail workflows, and high-volume systems
• Experience working in Agile and global delivery environments