Senior Digital Analytics Engineer
Acronym
USA (Remote)
$90/hr - $100/hrAgencyContractSenior level7+ years exp.
2 days ago
Customer Technology and Marketing Analyst - UPS Forwarding Hub
Alpharetta, GA
Salary Not AvailableMid LevelFull time
Posted 1 month ago
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Job Summary
Own and optimize Forwarding Hub delivery and pricing workflows, turning feedback into concrete user stories and cross-functional specs.
- Own roadmap and design for Forwarding Hub features including quoting, docs, and workflows.
- Translate customer needs into actionable requirements and align pricing, product, IT, and ops to ship high impact solutions.
- Drive adoption and measure impact through adoption and performance metrics, while coordinating testing and release validation.
Job Description
Own and optimize Forwarding Hub delivery and pricing workflows, turning feedback into concrete user stories and cross-functional specs.
- Support the roadmap, design, and delivery of Forwarding Hub features (e.g., quoting, documentation, workflows)
- Translate customer feedback and business needs into user stories and functional requirements
- Partner with Product, IT, Operations, Pricing, and Marketing to deliver high-impact solutions
- Prioritize enhancements based on customer value, business impact, and technical feasibility
- Support backlog refinement, release planning, and scope definition
- Provide clear analysis and recommendations to align stakeholders and guide decisions
- Support pricing capabilities, including buy/sell rates, margin visibility, and workflows
- Partner with Pricing and Finance to ensure solutions are competitive, scalable, and compliant
- Identify opportunities to improve revenue, margin performance, and pricing accuracy
- Lead or support user acceptance testing and release validation
UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe.As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/upsInstagram: www.instagram.com/ups/Twitter: www.twitter.com/upsTikTok: UPSYouTube: www.youtube.com/ups Websitehttps://about.ups.com/The UPS Foundation’s social impact report:https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.htmlCareer Siteupsjobs.com
