Responsibilities

• Support the roadmap, design, and delivery of Forwarding Hub features (e.g., quoting, documentation, workflows)
• Translate customer feedback and business needs into user stories and functional requirements
• Partner with Product, IT, Operations, Pricing, and Marketing to deliver high-impact solutions
• Prioritize enhancements based on customer value, business impact, and technical feasibility
• Support backlog refinement, release planning, and scope definition
• Provide clear analysis and recommendations to align stakeholders and guide decisions
• Support pricing capabilities, including buy/sell rates, margin visibility, and workflows
• Partner with Pricing and Finance to ensure solutions are competitive, scalable, and compliant
• Identify opportunities to improve revenue, margin performance, and pricing accuracy
• Lead or support user acceptance testing and release validation

Requirements

• Bachelor’s degree in Business, Supply Chain, Information Systems, or a related field
• Experience with digital platforms or product development (logistics or pricing preferred)
• Strong analytical, organizational, and problem-solving skills
• Experience working in agile environments and managing backlogs
• Ability to manage multiple priorities and collaborate across teams

Preferred

• Experience with transportation management systems or freight forwarding platforms
• Knowledge of pricing strategy and revenue optimization
• Proficiency in analytics tools (Azure Dev Ops, Power BI, SQL)
• Strong communication and stakeholder engagement skills