Customer Success and Social Media Representative

Lansdale, PA (On-site)

$20/hr – $25/hrEntry LevelPart time

Posted 2 days ago

Job Summary

Own and execute social media programs to boost brand awareness, engagement, and growth across platforms.

  • Develop and implement social media strategies
  • Collaborate with PR for cohesive branding
  • Analyze performance with Google Analytics and social listening

Job Description

Responsibilities

  • Develop and implement comprehensive social media strategies to increase brand awareness and engagement.
  • Create, curate, and manage published content (images, video, written) across various social media platforms including Facebook, Instagram, Twitter, and LinkedIn.
  • Utilize tools such as Hootsuite, Buffer, and Adobe Creative Suite for scheduling posts and analyzing performance metrics.
  • Conduct SEO and keyword research to optimize content for search engines and improve visibility.
  • Monitor social media channels for trends, feedback, and engagement opportunities through social listening techniques.
  • Collaborate with the public relations team to ensure cohesive branding across all communications.
  • Analyze web analytics using Google Analytics to track the effectiveness of campaigns and adjust strategies accordingly.
  • Manage relationships with influencers and partners to enhance brand visibility in the e-commerce space.
  • Engage in graphic design tasks using Adobe Photoshop and Illustrator to create visually appealing content.
  • Perform proofreading of all content before publication to ensure quality and adherence to brand guidelines.

Requirements

  • Proven experience in social media management with a strong portfolio showcasing successful campaigns.
  • Proficiency in SEO techniques, social media marketing strategies, and digital marketing principles.
  • Familiarity with tools such as Hootsuite, Buffer, Google Analytics, Adobe Creative Suite (Photoshop & Illustrator), and video editing software.
  • Strong skills in content creation including photography and graphic design.
  • Excellent relationship management skills with the ability to engage effectively with diverse audiences.
  • Detail-oriented with strong proofreading abilities to maintain high-quality standards in all communications.
  • Knowledge of branding principles and experience in e-commerce environments is preferred.
  • Strong analytical skills with the ability to interpret data from web analytics tools.
  • A creative mindset with a passion for storytelling through digital mediums. Join us as we elevate our brand through innovative social media strategies that resonate with our audience!

Benefits

  • Employee discount
  • Health insurance
  • Paid time off

Salaries

Posted range

$20/hr – $25/hr

Taken straight from the job posting.

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Customer Success and Social Media Representative

Synergy Dental Technology, LLC · Lansdale, PA · On-site