If you've ever worked a busy restaurant shift, handled a line of customers during a retail rush, or helped guests have a great experience in hospitality, you've already built skills that matter in this role!

Generation Development is hiring a full-time Customer Success Representative to join our outreach team in Houston, TX. This entry-level Customer Success Representative role focuses on creating positive experiences, building relationships, and helping customers feel informed, welcomed, and supported during community outreach campaigns and live events.

As a Customer Success Representative, you'll work directly with people every day. You'll answer questions, support outreach initiatives, assist with event promotions, and help ensure every interaction leaves a positive impression. If you enjoy working with people and thrive in fast-paced environments, this Customer Success Representative opportunity could be a great fit.

What You'll Do as a Customer Success Representative:

• Create positive customer experiences during outreach campaigns, events, and community promotions
• Engage directly with customers and provide helpful, accurate information about ongoing initiatives
• Assist with event promotions and outreach activities throughout the Houston area
• Support customers through each interaction with professionalism and enthusiasm
• Help maintain organized event displays and promotional materials during promotions
• Work closely with fellow Customer Success Representative team members to achieve outreach goals
• Represent nonprofit initiatives in a positive and professional manner during promotions
• Contribute to a welcoming atmosphere that encourages engagement and participation

Why Hospitality, Retail, and Restaurant Professionals Excel as a Customer Success Representative:

• You're comfortable talking with people throughout the day
• You know how to stay positive during busy periods
• You understand the importance of delivering a great experience
• You enjoy working as part of a team
• You're adaptable, dependable, and customer-focused

We're Looking For:

• A positive attitude and strong people skills
• Individuals with experience in hospitality, retail, restaurants, customer service, or other customer-facing environments
• Comfort working in a fast-paced setting
• Strong communication and interpersonal abilities
• Reliable transportation to our Houston office
• Willingness to learn and grow as a Customer Success Representative

No prior experience is required. Every Customer Success Representative receives training and ongoing support from experienced team members.

Benefits:

• Professional development assistance

Work Location: In person