Customer Success ManagerNC

USA (On-site)

$70K/yr – $80K/yrEntry Level1+ years expFull time

Posted 4 days ago

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Job Description

Responsibilities

  • Analyze digital marketing campaign data to calculate iROAS, sales lift, shopper segmentation and other metrics.
  • Generate CPG insights reports to track brand performance across the AppCard network.
  • Persuasively articulate the value that AppCard can bring to CPGs through demonstrable ROI and marketing practices.
  • Build and enhance analytical models to analyze campaign performance.
  • Analyze platform data to generate actionable insights that enhance the value of AppCard and measurably improve media performance.
  • Set up digital coupon and marketing campaigns within AppCard internal systems.
  • Liaise with external clients to create digital coupon campaigns and associated marketing efforts.
  • Juggle numerous internal activities while ensuring that CPG campaigns are effectively programmed and executed.
  • Interpret and present campaign results using AppCard’s data warehousing and business intelligence tools.
  • Manage shelf tag production for digital coupons.

Requirements

  • 1+ years successful business analytics experience in providing data/marketing/technology solutions to the CPG or grocery retail industry, preferably in digital coupon, shopper marketing and/or interactive digital media marketing.
  • Excellent data analysis skills using Excel and/or Python.
  • Proven ability to manage multiple workstreams.
  • Solid understanding of the digital landscape.
  • Strong digital skills (media, promotion, online and mobile, shopper and analytics).
  • Passion for creating value for customers, deep understanding of industry level data media buying, and client ROI.
  • Ability to remain focused and flexible during rapid change.
  • Effective communication across multiple levels of an organization.
  • Works well in a team/highly collaborative environment.

Benefits

  • A world-class manager who cares about you and will invest in your professional development.
  • Stock options.
  • An informal, meritocratic environment focused on results, not politics.
  • Flexible working arrangements to accommodate life’s opportunities and challenges.
  • Casual attire encouraged.
  • Choice of health, dental and vision benefits.
  • Life Insurance Coverage, 401(k) plan, vacation/sick leave, paid company holidays.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Commuter benefits.
ProLogic Retail Services is now AppCard logo

ProLogic Retail Services is now AppCard

ProLogic Retail Services, an AppCard company, provides loyalty and customer relationship marketing services for the grocery industry. ProLogic's industry expertise, combined with AppCard's patented machine learning technology, helps grocers achieve the most from their marketing programs to build more profitable relationships with their most valued shoppers.

Founded in 2012
Delray Beach, Florida, USA
5 employees (1 in marketing)

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