Customer Service & Social Media Coordinator

Philadelphia, PA (On-site)

$18/hr – $22/hrEntry LevelFull time

Posted 6 days ago

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Job Summary

The role owns customer communications across channels, drives order and production updates, runs social media content, supports marketing and webstore freshness, and keeps the order system organized in a fast-paced shop.

Own customer communications across channels
Manage social media content and campaigns
Keep the order system organized and production on track

Job Description

Responsibilities

Answer customer emails, calls, and DMs — quick, warm, and professional
Take orders, follow up on quotes, and keep customers updated through production
Run our social media: create posts, reels, and stories that show off our work
Help with marketing — promotions, email blasts, and keeping our webstores fresh
Keep our order system organized so nothing slips through the cracks

Requirements

Are comfortable learning new software fast (we'll train you on our systems)
Write clearly and sound friendly in writing
Have an eye for social content and enjoy being creative
Stay organized and follow through
Bring positive, productive energy to a fast-paced shop

Phresh Prints Ink

Phresh Prints Ink offers quality apparel printing, vinyl, direct to garment, embroidery and uniform services. We also develop print packages, websites, & online stores for private and public sector brands. In addition, we have provided uniform products for in the Philadelphia Public & Catholics League, as well as college teams including Temple University.

Founded in 2015

Philadelphia, Pennsylvania, USA

5 employees (2 in marketing)

www.phreshprintsink.com