Customer Service Representative - Signs and Visual Communications

Boca Raton, FL (On-site)

$18/hr – $24/hrEntry Level2+ years expFull time

Posted 3 hrs ago

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Job Summary

You will own the customer engagement lifecycle at FASTSIGNS Center, guiding prospects and customers from initial contact through delivery while building relationships, coordinating estimates and orders, and collaborating on business and marketing plans.

  • Own front line interactions and estimate preparation
  • Coordinate work orders, delivery, and follow-up to drive center success

Job Description

Responsibilities

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business
  • Build long-lasting relationships by turning prospects into long term clients.

Requirements

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn and has the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work

Benefits

  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Competitive Pay
  • Performance Bonus
  • Ongoing Training Opportunities
FASTSIGNS Parker/Castle Rock logo

FASTSIGNS Parker/Castle Rock

FASTSIGNS is the largest Franchise offering visual communication products, consulting and installation in the US. Consistently ranked #1 in their business segment.

Founded in 2013
Parker, Colorado, USA
37 employees (5 in marketing)

Traffic Signals

Monthly Visitors
308.2K
Monthly Google Ads Budget
$104.3K
Traffic Source Mix
Search
64.6%
Direct
20.7%
Referral
2.7%
Social
1.5%
Paid
7.3%

Headcount Trend

Current headcount: ~37

Marketing Team

Marketing Team Size
3 (8% of company)
Marketing Roles Posted (Last 30 Days)
1