Customer Service Representative

Columbus, OH (On-site)

$4K/mo – $4K/moEntry LevelFull time

Posted 4 months ago

Job Summary

Handle frontline customer interactions by resolving inquiries, delivering accurate information, and escalating issues while maintaining clear records to support consistent service.

  • Customer-facing operations: resolve inquiries, concerns, and service requests with clarity.
  • Issue handling: diagnose basic problems and route more complex cases to the right path.
  • Operational discipline: keep organized interaction logs and backstop daily team goals.

Job Description

Responsibilities

  • Assist customers with inquiries, concerns, and service requests.
  • Provide clear, accurate, and professional information.
  • Resolve basic issues and escalate when necessary.
  • Maintain organized records of customer interactions.
  • Support daily operations and contribute to team goals.
  • Ensure a positive and consistent customer experience.

Requirements

  • Strong interpersonal and communication skills.
  • Customer-first mindset with a positive attitude.
  • Reliable, punctual, and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level applicants encouraged; training provided.
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Fox Fruit

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs.

Founded in 2023
Columbus, Ohio, USA

Salaries

Posted range

$4K/mo – $4K/mo

Taken straight from the job posting.

See all Fox Fruit salaries

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Customer Service Representative

Fox Fruit · Columbus, OH · On-site