Customer Service Representative
Albany, NY (On-site)
Posted 3 months ago
Job Description
Brightroc Marketing is seeking motivated and customer-focused individuals to join our growing team as a Customer Service Representative. This is a face-to-face customer acquisition and sales role working directly with customers inside major retail locations. Representatives are responsible for delivering exceptional customer service, educating customers on client products and services, and generating sales through professional customer interactions.
This opportunity is ideal for individuals looking to gain experience in customer service, sales, marketing, and business development while working in a team-oriented environment with clear advancement opportunities.
Responsibilities
- Engage with customers in a professional and friendly manner within assigned retail locations
- Provide product and service information to prospective customers
- Answer customer questions and address concerns effectively
- Build positive customer relationships through face-to-face interactions
- Generate sales and assist customers with product enrollment or purchasing decisions
- Maintain a professional appearance and represent client brands positively
- Participate in ongoing training and development programs
Qualifications
- Strong communication and interpersonal skills
- Customer service, retail, hospitality, or sales experience is a plus, but not required
- Ability to work in a fast-paced, customer-facing environment
- Comfortable approaching and speaking with new people throughout the day
- Reliable transportation to and from the office and assigned retail locations
- Ability to stand for extended periods of time during scheduled shifts
What We Offer
- Guaranteed hourly pay
- Commission and performance-based earning opportunities
- Paid training provided
- Entry-level opportunity with no prior experience required
- Ongoing mentorship and professional development
- Advancement opportunities into leadership and management roles
- Supportive and team-oriented work environment
Pay: $987.00 - $1,156.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Application Question(s):
- Please provide a valid PHONE NUMBER
- Please provide a valid EMAIL
Work Location: In person
Brightroc Marketing
Brightroc Marketing stands apart by fusing opportunity with results. We don’t just market for our clients—we grow alongside them. With a people-first culture that develops motivated leaders, every campaign we run is powered by passion, professionalism, and purpose. This blend of proven direct marketing strategies and limitless growth opportunities makes Brightroc both a trusted partner for clients and a home for ambitious professionals.
Salaries
Posted range
$1K/wk – $1K/wk
Taken straight from the job posting.
Links
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