Customer Service Center Rep
Safety Harbor, FL
Posted 5 months ago
Job Description
Join the team that is revolutionizing health care – BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title: Customer Service Center Rep
Facility: Mease Countryside Hospital - Med Arts Building
Responsibilities:
- Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts.
- Responsible for quickly determining the needs of the customer. Other marketing and non-marketing related duties as assigned.
BayCare offers a competitive total reward package including:
- Benefits (Medical, Dental, Vision)
- Paid Time Off
- Tuition Assistance
- 401K Match and additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
Education
- Required- High School or Equivalent
- Preferred - Associates Degree
Experience
- Preferred - Call Center 1 Year
- Preferred - Customer Service 1 Year
- Preferred - Healthcare 1 Year
Facility: BayCare Health System, Mease Countryside Hospital
Location: Safety Harbor, FL
Status: Full Time, Exempt: No
Shift Hours: 8:00AM - 5:00PM
Weekend Work: None
On Call: No
How often will this team member be working remotely? Hybrid
Equal Opportunity Employer Veterans/Disabled
BayCare Health System
BayCare is a leading not-for-profit academic health care system that connects individuals and families to a wide range of services at 16 hospitals, including a children’s hospital, and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions. The system is West Central Florida's largest provider of behavioral health and pediatric services and its provider group, BayCare Medical Group, is one of the largest in the region. BayCare's diverse network of ambulatory services includes laboratories, imaging, surgical centers, BayCare Urgent Care locations, wellness centers and one of Florida's largest home care agencies, BayCare HomeCare. BayCare's mission is to improve the health of all it serves through community-owned, health care services that set the standard for high-quality, compassionate care. For more information, visit BayCare.org.
Links
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