Customer Relations Specialist

Miami, FL (On-site)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive on-site social media content creation and influencer collaborations for a premium aesthetic dental brand.

  • Own on-site photo/video capture of transformations, testimonials, and behind-the-scenes moments.
  • Must-have: Experience with Instagram, TikTok, and Reels; comfortable speaking on camera.
  • Standout: Proven ability to coordinate influencer visits and campaigns in a Miami, in-person setting.

Job Description

Responsibilities

  • Welcome and interact with patients during their visits
  • Ensure patients feel comfortable and excited about their smile transformation
  • Encourage satisfied patients to participate in testimonial videos or social media content
  • Assist patients with before-and-after photo opportunities
  • Capture photos and videos of procedures, patient reactions, and clinic activity
  • Create short-form content for Instagram, TikTok, and Reels
  • Work with doctors and staff to film educational and promotional content
  • Help maintain a consistent and engaging social media presence
  • Identify and connect with local influencers
  • Coordinate influencer visits and promotional collaborations
  • Organize influencer treatment experiences and document the process
  • Build relationships with influencers who align with the brand
  • Assist with creating content that highlights:
  • Smile transformations
  • Patient testimonials
  • Behind-the-scenes clinic moments
  • Educational dental tips
  • Help position the clinic as a premium aesthetic dental brand
  • Work closely with management and marketing teams
  • Assist with campaign launches, promotions, and content strategies
  • Record engagement and growth across social media platforms

Requirements

  • Experience with social media platforms (Instagram, TikTok, Reels)
  • Comfortable speaking on camera
  • Strong interpersonal and communication skills
  • Energetic personality with strong social skills
  • Ability to interact confidently with patients and influencers

Preferred

  • Experience in dental, aesthetic, or medical clinic environment
  • Experience managing influencer partnerships
  • Basic video editing skills (CapCut, Canva, etc.)
  • Understanding of social media trends