Responsibilities

• Act as the lead content strategist for customer and partner success stories, defining how we capture and tell joint value stories across different verticals.
• Scope, script, storyboard, and project manage customer & partner video testimonial projects working with internal creative teams or external production agencies from concept to final cut.
• Write and produce high-impact written case studies, blog posts, social proof snippets, and slides.
• Organize and manage the customer and partner reference database.
• Partner closely with Sales, Customer Success, and Partner teams to identify, nominate, and pipeline new customer and partner advocates.
• Project manage the end-to-end review and approval process for all joint assets.
• Collaborate with Growth and Regional marketing teams to integrate customer/partner stories and videos into active demand generation and regional awareness campaigns.
• Document, track, and regularly communicate metrics of success, content performance, and program insights for continuous improvement.

Requirements

• 4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management.

Preferred

• A portfolio of written or video case studies.
• Demonstrated success in building scalable co-marketing frameworks.
• Success managing external production agencies and/or internal champions to deliver high-quality multimedia assets at scale.

Benefits

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)