Customer Experience Marketing Specialist

Chicago, IL (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 days ago

Job Summary

Own and lead the EcoStruxure Power Mobile Lab program end-to-end, coordinating planning, deployment, readiness, and continuous improvement while aligning experiences with portfolio strategy and commercial goals.

  • Oversee asset logistics, maintenance, and readiness standards.
  • Collaborate across customer experience, sales, marketing, operations, and vendors to optimize demonstrations and events.

Job Description

Responsibilities

  • Lead the EcoStruxure Power Mobile Lab program, including program planning, scheduling, deployment, utilization, maintenance, readiness, and continuous improvement.
  • Partner with the Customer Experience organization to plan, develop, launch, and maintain new customer experience centers and executive briefing centers in Schneider Electric hubs and factories across the United States.
  • Manage the creation, inventory, configuration, documentation, maintenance, storage, shipment, setup, and return logistics of customer-facing demonstration units across the Power Systems and Digital Power portfolios.
  • Establish operating standards, quality checks, asset records, maintenance schedules, and readiness processes that ensure demonstration equipment is current, functional, safe, and presentation-ready.
  • Coordinate demonstration support for trade shows, expos, conferences, customer-led events, sales-led events, and other strategic engagements, ensuring an effective and consistent customer experience.
  • Collaborate with Offer Management, Customer Experience, sales, marketing, operations, logistics, and other cross-functional teams to prioritize investments and align experiences and demonstrations with portfolio strategy and commercial objectives.
  • Manage program budgets, vendors, schedules, risks, and performance metrics, and provide regular reporting on asset utilization, readiness, event support, customer feedback, and improvement actions.

Requirements

  • Bachelor’s degree in Marketing, Business, Engineering, Operations, Supply Chain, Communications, or a related field.
  • Proven experience managing customer experience, demonstration, sales-enablement, event, product, or other cross-functional programs in a corporate environment.
  • Strong organizational and project management skills, with the ability to coordinate multiple sites, events, assets, vendors, budgets, and deadlines simultaneously.
  • Experience with asset inventory, maintenance planning, warehousing, transportation, or event logistics preferred.
  • Experience in electrical distribution, energy management, industrial technology, construction, or a related B2B industry preferred.
  • Strong customer orientation and attention to quality, detail, safety, and presentation standards.
  • Excellent communication, stakeholder-management, problem-solving, and organizational skills.
  • Ability to travel within the United States to support Schneider Electric hubs, factories, events, and customer engagements.

Preferred

  • Experience with asset inventory, maintenance planning, warehousing, transportation, or event logistics (preferred).
  • Experience in electrical distribution, energy management, industrial technology, construction, or a related B2B industry (preferred).

Benefits

  • Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
  • Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
  • Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
  • Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
  • Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation , youth education initiatives, and military leave benefits.
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Schneider Electric

Schneider Electric is a global energy technology leader, driving efficiency and sustainability by electrifying, automating, and digitalizing industries, businesses, and homes. Its technologies enable buildings, data centers, factories, infrastructure, and grids to operate as open, interconnected ecosystems—enhancing performance, resilience, and sustainability. The portfolio includes intelligent devices, software-defined architectures, AI-powered systems, digital services, and expert advisory. With 160,000 employees and one million partners in over 100 countries, Schneider Electric is consistently ranked among the world’s most sustainable companies. www.se.com Follow us on:https://www.facebook.com/SchneiderElectrichttps://www.x.com/SchneiderElechttps://www.x.com/SE_Careershttps://www.instagram.com/schneiderelectrichttps://www.youtube.com/schneiderelectrichttps://www.tiktok.com/@schneiderelectric_global

Rueil-Malmaison, Île-de-France, FRA
87K employees (4,764 in marketing)

Funding

Total Funding
$4.1B
Last Raise
$4.1B
Post IPO Debt, 7 months ago

Funding History

  • Aug 2025
    Post IPO Debt • $4.1B
  • Apr 2018
    Grant • $1.6M
  • Dec 2004
    Series Unknown

Traffic Signals

Monthly Visitors
5.6M
Monthly Google Ads Budget
$346.8K
Traffic Source Mix
Search
67.6%
Direct
26.8%
Referral
4.2%
Social
0.5%
Paid
0.8%

Headcount Trend

Current headcount: ~86.8K

Recent News

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Customer Experience Marketing Specialist

Schneider Electric · Chicago, IL · Hybrid