Customer Engagement Representative – Face-to-Face Sales Role

Immediate Start- Onsite

On Trend Group is looking for a Customer Engagement Representative to support client sales campaigns through in-person customer engagement.

The position involves meeting customers face-to-face, providing information about products and services, and contributing to sales & marketing activities designed to generate customer interest and increase sales.

Key Responsibilities

• Interact with customers face-to-face to introduce products and services
• Identify customer needs and recommend appropriate solutions
• Support client sales goals by generating interest and completing sales when applicable
• Provide clear and accurate information to customers
• Maintain records of customer interactions and feedback

Skills and Qualifications

• Strong interpersonal communication skills
• Ability to build rapport with customers during face-to-face conversations
• Professional and positive approach to customer interaction
• Ability to follow training guidelines and sales processes
• Customer service, retail, hospitality, or similar experience is beneficial but not required

Training and Development

• Paid product and sales training
• Ongoing coaching focused on improving communication and customer engagement
• Professional development opportunities within the business

This role is designed for individuals who enjoy interacting with customers in person and want to gain practical experience in sales and customer engagement.