Customer Care Representative (Telecom) – Growth Opportunity | El paso TX
El Paso, TX (On-site)
Posted 2 months ago
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Job Description
🌟 Job Summary We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests. This role is focused on delivering a positive customer experience from onboarding through ongoing support.
🎯 Key Responsibilities
Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery)
🧠 Qualifications
Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions
⭐ Preferred
Telecom experience Billing or account support experience Bilingual (English/Spanish)
🎓 Requirements
High School Diploma
🔥 Apply Today Join a growing telecom company and build your career in customer support.
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Distro
Distro was started with the growing technology company in mind. Our founding team came together to solve a big problem for both the company struggling to grow their technical teams and the experienced software developer looking to find a great place to work. In today’s rapidly changing world, we know that quality talent is not land-locked. Distro is a platform where companies can find and match with top quality talent in over 200 countries around the world, then interview and hire, and automate payroll.
