Culture Communications Manager

Rochester, NY

$74K/yr – $80K/yrFull time

Posted 3 months ago

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Job Description

Overview:
Serves a critical role in the execution of internal agency communications promoting the mission, vision, values and winning propositions of Heritage Christian Services, Inc.
Pay for this position: $ 74000 / yr - $80000 / yr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities:
  • Creates and manages internal communication initiatives for diverse audiences, including staff, families and donors, across the agency.
  • Responsible for the agency’s internal communication plan including the implementation of blogs, vlogs, websites, portals, social media, email/direct mail, scripts and other opportunities, as well as determining messaging approach and appropriate channels and overseeing implementation
  • Coordinates creative assets for print, broadcast, video and online projects primarily for internal audiences
  • Leads planning and coordinates events such as agency meetings, pilot programs and cultural activities, virtual and hybrid
  • Prepares timely reports and insights from content management and agency platforms to measure performance and plan for improvements, recommending improvements for communication effectiveness
  • Handles corporate listening activities like employee surveys, focus groups, etc.
  • Drafts internal communications, which includes ghost writing, and ensures alignment with agency priorities and leadership messaging
  • Supports promotions of agency benefits and activities working with other agency staffs
  • Handles administrative tasks and other duties as assigned, including involvement in project teams
Qualifications:
  • Bachelor’s degree in fields related to communication and/or organizational development preferred
  • Minimum one to three years of experience in the profession
  • Excellent verbal and written communication skills
  • Experience with Microsoft platforms including Word, Excel, PowerPoint, Outlook, SharePoint, Stream and Teams preferred
  • Valid driver’s license and a driving record that meets agency motor vehicle standards, plus reliable transportation to and from work
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.
Heritage Christian Services logo

Heritage Christian Services

Heritage Christian Services partners with thousands of people throughout Rochester and Buffalo to ensure everyone – including children and people with developmental disabilities – feels valued and respected. Most of the agency’s more than 2,600 employees work directly with people who have disabilities so they can find the best place to live and work and build strong community connections. Other employees work with children at Expressive Beginnings Child Care in Henrietta, Greece or Webster. Thanks to their dedication, HCS is recognized as one of New York’s top four service providers for people with disabilities, has earned national accreditation and won a prestigious local award for business ethics. Heritage Christian Services is known for innovative community impact programs including the Pieters Family Life Center in Henrietta, the Center for Human Services Education and A Second Thought Resale Shop in East Rochester, Springdale Farm in Ogden and Heritage Christian Stables in Webster. Together, those programs serve more than 22,500 people annually.

Founded in 1979
Rochester, New York, USA
1.1K employees