CRM Specialist

USA (Remote)

$44K/yr – $66K/yrEntry LevelFull time

Posted 6 hrs ago

Job Summary

Own and optimize the CRM Specialist workflow for Project Expedition across tours and activities marketplace, ensuring data quality, accurate CRM fields, deduplication, clean reporting data, and documented exceptions.

  • Define and maintain CRM workflows
  • Ensure data quality and reporting integrity
  • Document decisions and exceptions

Job Description

Responsibilities

  • Track the CRM Specialist workflow at Project Expedition by helping the team maintain complete customer or account records; this checkpoint belongs to crm specialized execution within tours and activities marketplace.
  • Own the CRM Specialist workflow at Project Expedition by helping the team review required CRM fields for accuracy; this checkpoint belongs to crm specialized execution within tours and activities marketplace.
  • Coordinate the CRM Specialist workflow at Project Expedition by helping the team resolve duplicate or stale entries; this checkpoint belongs to crm specialized execution within tours and activities marketplace.
  • Review the CRM Specialist workflow at Project Expedition by helping the team support reporting with clean source data; this checkpoint belongs to crm specialized execution within tours and activities marketplace.
  • Maintain the CRM Specialist workflow at Project Expedition by helping the team document workflow or record exceptions; this checkpoint belongs to crm specialized execution within tours and activities marketplace.

Requirements

  • Use CRM Data Quality and Pipeline Support confidently when carrying out crm specialized execution within tours and activities marketplace.
  • Apply Reporting without losing track of exceptions, owners, or deadlines tied to crm specialized execution within tours and activities marketplace.
  • Document Tours and Activities Marketplace decisions clearly enough that another teammate can follow the reasoning behind crm specialized execution within tours and activities marketplace.
  • Use sound judgment around CRM Specialist Workflow, especially when crm specialized execution within tours and activities marketplace requires escalation instead of assumption.
Project Expedition logo

Project Expedition

4.8 Glassdoor

Discover and book excursions, tours, and attractions in destinations around the world with Project Expedition. Choose from thousands of things to do with competitive prices and superior customer service.

Founded in 2015
New York, New York, USA
40 employees (2 in marketing)
100% recommend to a friend
100% CEO approval

Salaries

Posted range

$44K/yr – $66K/yr

Taken straight from the job posting.

See all Project Expedition salaries

Marketing Team

Marketing Team Size
2 (5% of company)
Median Tenure
2.2 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$500K
Last Raise
$500K
Seed, 10 years ago

Funding History

  • Jan 2016
    Seed • $500K

Traffic Signals

Monthly Visitors
133.3K
Traffic Source Mix
Search
43.7%
Direct
46%
Referral
8%
Social
1.6%
Paid
0.5%

Headcount Trend

Current headcount: ~40
Project Expedition logo

CRM Specialist

Project Expedition · USA · Remote