GoHiya is looking for a CRM Coordinator who can bring disciplined follow-through to CRM reliability across inbound and outbound customer support, chat, email, quality, workforce, CRM, and client-service operations. That scope translates into crm coordination within contact center operations, where every handoff should show what is complete, what is pending, and who owns the next step.
Day-to-Day Priorities

• Track the CRM Coordinator workflow at GoHiya by helping the team support reporting with clean source data; this checkpoint belongs to crm coordination within contact center operations.
• Own the CRM Coordinator workflow at GoHiya by helping the team document workflow or record exceptions; this checkpoint belongs to crm coordination within contact center operations.
• Coordinate the CRM Coordinator workflow at GoHiya by helping the team maintain complete customer or account records; this checkpoint belongs to crm coordination within contact center operations.
• Review the CRM Coordinator workflow at GoHiya by helping the team review required CRM fields for accuracy; this checkpoint belongs to crm coordination within contact center operations.
• Maintain the CRM Coordinator workflow at GoHiya by helping the team resolve duplicate or stale entries; this checkpoint belongs to crm coordination within contact center operations.
  

Working Strengths

• Use Service Quality Operations and User Support confidently when carrying out crm coordination within contact center operations.
• Apply Status Tracking without losing track of exceptions, owners, or deadlines tied to crm coordination within contact center operations.
• Document Segmentation Support decisions clearly enough that another teammate can follow the reasoning behind crm coordination within contact center operations.
• Use sound judgment around Data Entry, especially when crm coordination within contact center operations requires escalation instead of assumption.
  

What Matters Most
The role is working well when CRM reliability becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates. For GoHiya, that result is measured through crm coordination within contact center operations.
Employment Overview
Full-time. Associate level. 100% remote within the United States. Base salary: $45,000-$65,000 per year.
For this CRM Coordinator at GoHiya, remote execution is complete only when crm coordination within contact center operations leaves CRM reliability accurate, secure, traceable, and ready for the next authorized teammate.