Responsibilities

• Build and maintain operational infrastructure for CSB's TikTok Shop affiliate program, including workflows, briefing templates and commission structures
• Collaborate cross-functionally with marketing, e-commerce and supply chain to ensure seamless program execution
• Manage product seeding logistics, ensuring creators receive products in a timely and brand-appropriate manner
• Manage end-to-end onboarding of new TikTok Shop affiliate creators, ensuring a smooth and premium experience aligned to CSB's brand standards
• Identify and recruit high-potential creators across relevant niches, building a strong and diverse affiliate pipeline
• Maintain ongoing creator relationships through regular communication, incentives and performance feedback
• Maintain an up-to-date creator database, tracking onboarding status, commission codes, content output and performance metrics.
• Track and report on creator and program performance across key metrics including GMV, conversion rate and content output
• Build and maintain weekly and monthly reporting across the creator base to surface actionable insights for the Partnerships team.
• Use data insights to optimise creator selection, commission strategy and content briefs
• Develop and refine scalable processes and documentation to support program growth

Requirements

• Bachelor's degree in Marketing, Communications, Business or a related field
• 2 - 4 years of experience in influencer marketing, creator partnerships or social commerce, ideally within a retail, beauty or lifestyle brand environment
• Solid understanding of TikTok as a platform, including TikTok Shop, the affiliate creator ecosystem and short-form content best practices
• Proficiency in TikTok Shop Seller Centre and familiarity with affiliate tracking and reporting tools
• Working knowledge of social commerce trends and the broader influencer marketing landscape
• Proven ability to manage multiple creator relationships simultaneously with a high degree of organisation and attention to detail
• Strong commercial acumen with the ability to assess creator performance and make data-driven decisions
• Excellent communication and relationship-building skills, with a confident and professional approach to creator outreach and management
• Self-motivated and comfortable working autonomously in a fast-paced, evolving environment

Benefits

• Competitive salary and benefits
• Remote working arrangement
• Regular travel within the United States to attend events, activations and creator engagements
• Short Term Incentive Program
• Parental leave package for both parents
• Competitive staff discounts
• Be a part of our mission to empower women worldwide