Responsibilities

• Serve as the primary day-to-day point of contact for a roster of signed TikTok Shop creators
• Source, pitch, and sign new creators
• Match creators to relevant brand campaigns based on their niche, audience, and past performance
• Negotiate creator contracts and deal terms (paid partnerships, whitelisting/dark posts, usage rights, affiliate commission structures)
• Review contracts for red flags and escalate issues appropriately
• Coordinate content deliverables, timelines, and approvals between creators and brand partners
• Track and manage campaign details, deal status, and payments across our internal systems
• Proactively communicate with creators - deal updates, TikTok Shop policy changes, new opportunities, platform best practices
• Handle sensitive creator communications with professionalism and care (retention conversations, personal circumstances, disputes)
• Identify opportunities to grow existing creator relationships (new brand categories, live selling, higher-tier deals)

Requirements

• 1-3+ years of experience in influencer/creator management, talent management, or a related field (agency experience a plus)
• Strong understanding of TikTok Shop, affiliate marketing, and/or livestream commerce (or a fast learner who can get up to speed quickly!)
• Excellent written and verbal communication - you can talk to a creator and a brand contact in the same tone: clear, professional, with empathy
• Comfort with contract terms and negotiation; detail-oriented enough to catch red flags
• Highly organized - able to manage dozens of active relationships and deals simultaneously without dropping details
• Able to navigate sensitive or emotional conversations with creators
• Self-starter who can operate with autonomy while still looping in leadership on key decisions
• Comfortable in a fast-paced, high-growth startup environment

Preferred

• Existing relationships with TikTok Shop creators or familiarity with the creator economy
• Background in social media, content creation, or e-commerce
• Bonus points if you're a TikTok Shop affiliate yourself - firsthand experience means you'll understand our creators' world from the inside

Benefits

• Full-time with benefits
• Must be local to Los Angeles or New York. The position is primarily in-office with hybrid flexibility as approved by your manager.