Responsibilities

• Identify and vet creators across TikTok, Instagram, and YouTube using Sprout Social and platform-native tools, evaluating fit against client briefs, audience data, engagement quality, and brand safety requirements.
• Own the day-to-day coordination of active creator campaigns, including briefing, deliverable tracking, content review, and timeline management, ensuring nothing falls through the cracks.
• Support creator communications, rate negotiations, contract routing, and onboarding, serving as a reliable point of contact that keeps creators and internal teams aligned.
• Pull and organize campaign performance data from Sprout Social and platform dashboards, contributing to client-facing reporting deliverables, wrap reports, and QBR materials.
• Process creator payments, reconcile against campaign budgets, and flag discrepancies proactively.
• Maintain content calendars, coverage trackers, campaign folders, and management sheets with accuracy and consistency across every active program.
• Research social trends, platform updates, and emerging creators to feed insights into team strategy and client recommendations.
• Collaborate across account management, paid media, and creative teams to ensure seamless campaign execution from start to finish.

Requirements

• 1 to 2 years of experience in influencer marketing, creator operations, social media, or a related agency or brand-side role.
• Hands-on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective. Experience using Sprout Social or comparable analytics platforms is a plus.
• Strong written and verbal communication skills. You can draft a creator brief, summarize a campaign for a client, and manage vendor conversations with equal clarity and professionalism.
• Highly organized with a track record of managing multiple workstreams simultaneously. You stay on top of details, flag blockers early, and follow through without being chased.
• A low-ego, team-first mindset. You are energized by collaboration, comfortable asking questions, and confident in taking ownership of your work.
• Analytical enough to pull data and spot patterns. Familiarity with Excel or Google Sheets is expected; experience with reporting tools like DOMO is a plus.
• Bachelor's degree or post-secondary degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experience.

Preferred

• Experience using Sprout Social or comparable analytics platforms is a plus.

Benefits

• Competitive compensation packages
• Career advancement and professional development opportunities
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with employer matching
• Opportunities to participate in volunteer and philanthropic activities
• Fun and educational team events, including catered lunches, team outings, and wellness initiatives