Responsibilities

• Assist with weekly and monthly reporting using Google Sheets, Looker Studio, and Hex.
• Help identify trends in creator support data and summarize insights for the team.
• Support dashboard creation, data cleanup, and reporting projects.
• Document workflows, processes, and internal resources.
• Assist with automation projects using Google Apps Script, Slack Workflows, Airtable, HubSpot, Claude, and ChatGPT.
• Research creator economy trends, platform updates, and operational best practices.
• Review creator feedback and support conversations to identify common questions, pain points, and opportunities to improve the creator experience.
• Assist with operational audits and quality assurance projects to help ensure data accuracy and process consistency.
• Prepare summaries and presentations that communicate findings, trends, and recommendations to internal stakeholders.
• Help improve internal processes and support cross-functional projects.

Requirements

• Strong analytical and problem-solving skills with excellent attention to detail.
• Highly organized and comfortable working with spreadsheets and data.
• Curious, proactive, and eager to learn new tools and technology.
• Strong written and verbal communication skills.
• Team-oriented, reliable, and willing to jump in where needed.
• Passion for influencer marketing, social media, and the creator economy.
• Experience with data analytics, AI tools, or dashboarding is preferred
• Ability to work with Google Sheets to organize, analyze, and report on operational data.
• Build and maintain dashboards using Hex to surface key business metrics and insights.
• Assist with workflow automation using Google Apps Script, Zapier, and Slack Workflows.

Preferred

• Currently pursuing a degree in Business Analytics, Data Analytics, Business Administration, Marketing, Information Systems, or a related field

Benefits

• College credit (if needed)