Responsibilities

• Manage daily communications with creators in Puffco’s creator network, serving as their primary point of contact
• Oversee the onboarding process for new creator partnerships, ensuring a seamless and aligned experience
• Maintain a comprehensive creator database/CRM, tracking engagement history, deliverables, performance, and relationship status
• Develop and maintain clear program guidelines, workflows, and best practices
• Manage content deliverables, timelines, and quality standards across ongoing and campaign-based initiatives
• Translate campaign objectives into clear, actionable creator briefs and deliverables
• Ensure creators are properly briefed, equipped, and activated for maximum campaign impact
• Track and evaluate creator performance against established KPIs, using platform analytics and CRM data
• Monitor and report on creator contributions to campaigns as needed
• Generate regular reporting on overall creator program health, performance, and ROI

Requirements

• 4–7 years of experience in creator management, influencer marketing, talent relations, or a related field
• Strong understanding of the creator economy and social platforms (Instagram, TikTok, YouTube, etc.)
• Exceptional organizational skills with the ability to manage multiple creators, timelines, and campaigns simultaneously
• Clear, confident communicator with strong relationship-building instincts
• High taste level and an eye for aspirational, culture-forward content
• Comfort working cross-functionally in a fast-moving, creative environment
• Interest in cannabis, design, and culture (industry experience a plus, but not required)

Benefits

• Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
• Friendly office in LA Center Studios with a fun, casual, and comfortable work environment
• Snacks, lunches, retreats, and SO much more!