Collaborates with marketing team and other stakeholders to conceptualize and deliver solutions to achieve marketing goals; schedules and facilitates creative sessions with stakeholders to vet requirements and brainstorm ideas. Designs fliers, newsletters, and other print and digital media that align with Health Plan’s brand and regulatory guidelines for internal and external use. Designs basic web page layouts using information provided by business requests and regulatory requirements. Develops and edits copy used for marketing collateral and communications; assists with review and editing of marketing and member content. Monitors and manages creative requests and projects; supports Creative Team or Supervisor in ensuring timely completion. Documents and communicates status of requests and projects using established templates. Works with Cultural and Linguistic team to facilitate translations and alternative formats using established process. Conducts quality review of work, including content and design proofing, to ensure high quality print and digital materials. Coordinates outputs with vendors, including loading into vendor systems and packaging designs for production; monitors progress and takes action to ensure timely completion of projects. Ensures that data and information is captured, recorded and stored according to policies and guidelines, including organizing and maintaining assets and materials in approved electronic filing system to promote version control. Researches and makes recommendations for creative tactics that improve customer engagement and achieve marketing goals. Develops or assists in the development of creative services policies and procedures. Provides back up support to perform basic website maintenance tasks, such as posting or updating content on Health Plan’s website.