Responsibilities

• Lead creative direction for employee and communication projects across multiple clients, focusing on Open Enrollment and Total Rewards communications.
• Create high level design for multi-channel campaigns including benefits guides, presentations, print materials, digital assets, emails, websites, branding systems, and campaign concepts.
• Manage, mentor, and support a creative team of designers and videographers.
• Partner with the VP of Operations on creative resourcing, capacity, workflow improvements, and professional development opportunities.
• Provide clear, constructive creative feedback to improve work and support team growth.
• Collaborate with writers, account leads, strategists, project managers, designers, and video team members to move projects from concept through final delivery.
• Review creative work for brand alignment, visual hierarchy, accessibility, consistency, accuracy, and overall quality.
• Help identify opportunities to improve creative processes, QA standards, file organization, and cross-functional collaboration.
• Keep stakeholders informed with clear, proactive updates, ensuring alignment at every stage.
• Stay current on design trends, employee communication best practices, accessibility considerations, and tools that can improve creative output.