Creative Project Manager/Workflow Coordinator (2nd Shift) at RR Donnelley | Columbus, OH | $60K/yr – $91K/yr

Creative Project Manager/Workflow Coordinator (2nd Shift)

Columbus, OH (On-site)

$60K/yr – $91K/yrMid Level5+ years expFull time

Posted 2 months ago

Job Summary

Own project management and cross functional liaison with clients, coordinating creative delivery, schedules, and briefs while balancing budgets and quality across multiple workstreams.

Project ownership: manage timelines, job specifications, and resource coordination from intake to delivery.
Client/Creative alignment: proactive communications, milestone tracking, and status updates across internal teams and clients.
Data and quality: track project data in the tracking system, measure quality, and adjust prioritization to protect client outcomes.

Job Description

Act as primary day-to-day liaison between clients and internal creative teams.
Manage projects, including scheduling, estimating, obtaining job detail information and job tracking.
Establish and promote excellent customer service through effective and proactive communications to inform clients and other stakeholders on project status.
Assemble appropriate resources/departments required to successfully implement the client's projects.
Enter and track a high volume of data-related work components and updates to the client project tracking system
Effectively manage multiple timelines and projects at various stages of a project life cycle
Peer Proof creative to ensure the accuracy of specifications.
Lead day-to-day management and optimization of projects, entering specifications using job management software, and ensuring proper priority is given to each job to meet client expectations.
Demonstrate understanding in each area of Creative Services
Attend and set relevant client meetings and project management status calls bringing in appropriate resources from Creative Services as needed.

Minimum 5 years of relevant experience in a similar client facing position
Bachelor's degree in area relative to the business
Background in the Design and/or Banking industry preferred.
Excellent computer skills; ability to learn new programs, and ability to provide basic troubleshooting.
Must be proactive, collaborative, driven, and seek excellence in the execution of tasks.
Experience in utilizing continuous improvement tools to create and track metrics.
Complete understanding of the “Big Picture” which allows the individual to problem-solve, analyze potential solutions, and use sound judgment to make good business decisions.
Ability to interpret and understand clients’ expectations and guide creative teams.
Strong project-management skills, organizational skills, and time-management skills.
Proven track record with strong and effective client relationships and solution delivery.

Background in the Design and/or Banking industry preferred.

RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RR Donnelley

2.9 Glassdoor

RRD offers the industry’s most trusted portfolio of marketing, packaging, print, and supply chain solutions. When you work with us, you work with a team who empowers operations, engineering, marketing, and procurement professionals to make a measurable impact.

Chicago, Illinois, US

41K employees (4,671 in marketing)

www.rrd.com

62% recommend to a friend