Creative Operations Associate | Dermstore

New York City, NY (Hybrid)

$70K/yr – $80K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own end-to-end Creative Operations for asset production, coordinating intake, reviews, and delivery across internal teams and external agencies while maintaining DAM hygiene and streamlined post-production workflows.

  • Creative workflow orchestration: intake to approvals, post-production, and delivery.
  • Asset management: DAM governance, naming, and archival for always-on channels.
  • Collaboration and tooling: Frame.io/ Figma review cycles and Monday.com/Airtable tracking with cross-team alignment.

Job Description

Responsibilities

  • Facilitate the end-to-end creative development lifecycle for graphics, copy, and video assets by monitoring task status and clearing blockers
  • Maintain constant, real-time communication via Monday.com, email, and chat with internal stakeholders, including Buying, Performance, Brand, and Social teams
  • Schedule and manage communications between internal teams and external creative agencies to ensure deliverables remain on schedule
  • Guide workflows from initial intake through final stakeholder approvals, post-production review, and delivery
  • Own the organization, maintenance, and hygiene of Digital Asset Management (DAM) tools, enforcing naming conventions and folder structures
  • Manage review processes in Figma and Frame.io, tracking stakeholder revisions and version control for video and graphic deliverables
  • Oversee the product shoot sample request process and provide logistical support by tracking project timelines
  • Archive all completed projects and ensure the asset library is up-to-date to support "always-on" programming across all channels

Requirements

  • 2-4 years in creative operations or project management, ideally within a beauty, retail, or agency environment
  • Mastery of project management platforms such as Monday.com and Airtable preferred
  • Expert use of Frame.io for video review and feedback loops
  • Familiarity with Figma, Adobe Creative Cloud, and video editing tools like CapCut to support asset hand-offs
  • Proven experience with shoot production and project-managing ecommerce marketing projects preferred
  • Operational mindset with the ability to navigate ambiguity and shift tasks quickly in a fast-paced setting
  • Exceptional verbal and written communication skills with the ability to act as a neutral, solutions-oriented liaison
  • Entrepreneurial mindset with strong decision-making capability and a positive, "can-do" demeanor

Preferred

  • Mastery of project management platforms such as Monday.com and Airtable preferred
  • Expert use of Frame.io for video review and feedback loops
  • Familiarity with Figma, Adobe Creative Cloud, and video editing tools like CapCut to support asset hand-offs
  • Proven experience with shoot production and project-managing ecommerce marketing projects preferred
  • Entrepreneurial mindset with strong decision-making capability and a positive, "can-do" demeanor

Benefits

  • Hybrid Work Model - 3 days office/2 days home
  • Medical, Dental, Vision plans
  • 401K matched up to 5%
  • Generous PTO (Paid Time Off)
  • Short and long-term disability
  • Exclusive employee discounts off THG Brands
THG logo

THG

3.1 Glassdoor

THG PLC is a global e-commerce group headquartered in Manchester, UK, operating through two leading consumer businesses: THG Beauty and THG Nutrition. THG Beauty operates prominent online platforms including Lookfantastic, Dermstore and Cult Beauty, offering a valued route to market for over 1,300 third-party brands, alongside a specialist portfolio of owned brands. THG Nutrition, led by Myprotein, the world’s largest online sports nutrition brand, spans multiple health and wellness categories, delivering its products both directly to consumers and through strategic offline partnerships worldwide.

Founded in 2004
Manchester, England, GBR
51% recommend to a friend
54% CEO approval

Marketing Team

Marketing Roles Posted (Last 30 Days)
9

Funding

Total Funding
$5.3B
Last Raise
$89.8M
Post IPO Equity, 3 months ago

Funding History

  • Dec 2025
    Post IPO Equity • $89.8M
  • Mar 2025
    Post IPO Equity
  • Oct 2024
    Post IPO Equity • $124.7M

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