Responsibilities

• Lead experience design across a portfolio of large-scale technology conferences, trade show activations, and live brand environments owning the creative from brief through on-site execution
• Think holistically about the attendee journey: how people move through a space, how wayfinding and environmental design shape experience, how the small moments between the big ones define how an event feels
• Translate program objectives into practical, beautifully executed creative solutions balancing creative ambition with production reality at every stage
• Work in close partnership with the Executive Producer, treating production knowledge as creative input rather than creative constraint
• Manage a high volume of simultaneous workstreams and evolving briefs with clarity and good humour adapting quickly, reprioritising intelligently, and keeping the team oriented around what matters most
• Direct and oversee junior creatives and freelance talent across multiple programs, providing clear, actionable creative direction that can be executed at pace
• Maintain global creative consistency across markets and agency offices, serving as the single source of truth for how this client's brand is expressed through experience
• Build a genuine creative partnership with a client that is ambitious, enthusiastic, and growing in their understanding of what agency collaboration can produce
• Help establish clear, effective ways of working that give the client confidence and give the creative team the structure they need to do their best work
• Bring creative solutions to the table proactively not waiting for a perfect brief, but finding the opportunity in whatever you're given

Requirements

• 8+ years of agency-side experience in experiential marketing or brand experience, with a proven track record leading creative on large-scale, complex programs end-to-end
• Deep experience in experience design at scale. You think about spatial flow, environmental storytelling, wayfinding, and the physical logic of how large groups of people move through and experience a space
• Strong production literacy: you understand budgets, build timelines, fabrication, AV, and the relationship between a creative decision and its production consequence
• Proven ability to manage high volumes of work across multiple simultaneous programs, adapting quickly as briefs evolve and priorities shift
• A practical, solutions-oriented creative mindset. You find the opportunity in a constraint and move forward rather than waiting for ideal conditions
• Experience working directly with clients as a creative partner and educator building trust and creative understanding over time

Preferred

• Experience working with clients who are newer to agency partnerships, comfortable establishing process, building creative vocabulary, and demonstrating value incrementally
• Familiarity with large-format production: staging, scenic, environmental design, signage systems, and the creative discipline required to maintain consistency at scale
• Experience directing globally distributed creative teams across international programs