Course Support Assistant
Charlotte, NC (Unknown)
$25/hr – $35/hrEntry Level2+ years expTemporary
Posted 3 days ago
Job Summary
Coordinate and execute administrative and communications work for UCAE’s course support programs, driving marketing, scheduling, CRM transitions, and outreach analytics for Peer Tutoring and PAL.
- Lead strategic communication and marketing planning for Course Support Services
- Create and curate visual and written assets for web, social media, email, and print
- Analyze campaign metrics and recommend adjustments to boost student participation
Job Description
Responsibilities
- This team member will provide general administrative support for the University Center for Academic Excellence’s (UCAE) two course support programs: Peer Tutoring and Peer Assisted Learning (PAL) with a special focus on strategic communication and marketing.
- Provide logistical support for the course support leader hiring process.
- Assist with the transition from EAB Navigate to Salesforce as the underlying CRM software for tutoring.
- Aid in the development of and quality assurance of course support leader schedules.
- Lead the formation and execution of a strategic communication and marketing plan focused primarily on Course Support Services while supporting broader UCAE outreach.
- Create engaging visual and written assets for web, social media, Canva, email outreach, and printed materials to promote service offerings, Reading Day events, and student success resources.
- Update and maintain departmental communication channels, ensuring alignment with UNC Charlotte branding and UCAE messaging standards.
- Evaluate campaign performance metrics, analyze outreach engagement, and recommend strategy adjustments to increase student participation.
Requirements
- Bachelor’s degree in Marketing, Communications, Graphic Design, Public Relations, or a related field preferred
- 1-2 years of hands-on experience in graphic design, strategic content creation, and promotional planning across digital and print channels.
Salaries
Posted range
$25/hr – $35/hr
Taken straight from the job posting.
Marketing Team
Marketing Roles Posted (Last 30 Days)
2
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.
