Responsibilities

• Support executive social and external storytelling, including drafting posts, talking points, and background materials
• Help translate complex initiatives into clear narratives grounded in customer, employee, and real-world impact
• Assist with planning and execution of proactive storytelling moments, including profiles, events, and interviews
• Project manage high-impact programs, events and initiatives across time zones
• Partner with PR, social, and internal teams to align messaging across key moments and milestones
• Track performance and engagement to help refine messaging and cadence over time
• Provide counsel to cross-functional teams on narrative approaches, messaging, and content best practices
• Help manage third-party agencies or vendors to support video production, editing, and multimedia content creation.
• Act as a utility player across the Workplace team to support other activities and projects as needed

Requirements

• 5+ years of recent professional communications or public relations experience
• Bachelor's degree

Preferred

• Experience in professional communications or public relations
• 4+ years of content creation or similar experience
• Experience working with global cross-functional teams
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development and experience in managing and troublshooting network
• Experience using strong customer service, communication, and interpersonal skills
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in technical support

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.