Responsibilities

• Lead Amgen’s corporate social media strategy, channel roadmap, and operating model.
• Advise on audience behavior, platform trends, digital culture, AI, and reputational risks.
• Translate audience insights into effective content, channel, and engagement strategies.
• Drive social-first storytelling, content strategy, and paid/organic distribution.
• Integrate social media into enterprise communications, executive thought leadership, and major corporate initiatives.
• Lead the employee social ambassador program and strengthen cross-channel audience engagement.
• Establish social media policies, governance, and compliance standards.
• Oversee channel operations, community management, moderation, and risk escalation.
• Support issues management and crisis communications through social insights and rapid response.
• Lead social listening, competitive intelligence, and audience insights.

Requirements

• Doctorate degree and 3 years of social media, digital communications, marketing, corporate communications, or related field experience
• OR Master’s degree and 5 years social media, digital communications, marketing, corporate communications, or related field experience
• OR Bachelor’s degree and 7 years of social media, digital communications, marketing, corporate communications, or related field experience
• OR Associate’s degree and 12 years of social media, digital communications, marketing, corporate communications, or related field experience
• OR High school diploma / GED and 14 years of social media, digital communications, marketing, corporate communications, or related field experience
• Experience in social media, digital communications, marketing, corporate communications, or related field.

Preferred

• 3 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
• Progressive experience in corporate social media, digital communications or integrated communications, including experience leading complex social media programs and initiatives in biotechnology, pharmaceuticals, healthcare or another highly regulated, reputation-sensitive industry.
• Demonstrated experience developing and executing enterprise or global social media strategy, governance and channel operations for a large, matrixed organization.
• Proven ability to translate business, reputation and communications priorities into audience-first, platform-native social strategies and compelling editorial approaches.

Benefits

• The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.