• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program
• Position Pay Range: $21.00 - $23.00 per hour

• Engage in Tradeshow solutions-based communication with clients.
• Identify trends, key issues, and successes through data analysis and customer feedback.
• Recognize opportunities for enhancing and expanding EFW/client relationships.
• Utilize EFW software to quote Tradeshow business efficiently and successfully.
• Respond to Tradeshow client inquiries quickly and efficiently.
• Provide prompt and professional customer service to new leads and prospects.
• Build strong relationships with local and regional Estes Express Account Managers to engage in reciprocal relationship.
• Proactively engage customers to build rapport and ask for new Tradeshow opportunities.
• Follow up on lost quote opportunities to receive feedback and continuously improve process.
• Act as a liaison between clients, Tradeshow operations, administration and accounting.
• Coordinate with appropriate operations personnel to source transportation for secured Tradeshow moves.
• Work with operations personnel to make sure specific client expectations are met.
• Provide client with proactive notification of deliveries or service issues to ensure continuous communication.
• Assist with resolving client issues.
• Continually develop market and industry knowledge to facilitate success.
• Look for ways to continuously improve processes.
• Develop and use collaborative relationships to accomplish work goals.
• Comply with company C-TPAT and TSA security procedures.

• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Must have excellent written and oral communication skills.
• Strong organizational skills and close attention to detail.
• Ability to work independently and remain self-motivated with minimal direct supervision.
• Ability to write comprehensive and detailed business correspondence.
• Ability to work with groups of people such as other departments and communicate known concepts.
• Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
• Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
• Must be able to travel locally to tradeshow events when requested.
• Must be eligible to work in the United States.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.