The Role

The Leadership Programs Coordinator is responsible for providing a broad range of coordination, project management, and support for the Dallas Regional Chamber’s (DRC) suite of leadership programs. These programs may include Young Professionals (YP), LEAD YP, Leadership Dallas (LD), and Leadership Dallas Alumni (LDA), as well as general leadership events, Leadership Programs Council, task force, and committees as assigned. This employee supports all affiliates of the Dallas Regional Chamber as required.

Reporting Structure

This individual will report directly to the Managing Director of Leadership Programs and assist with overall operations of this team.

Our Guiding Principles

Our guiding principles underpin everything we do. The Coordinator of Leadership Programs is expected to consistently demonstrate the DRC’s GREAT guiding principles.

• G rowth: We foster a culture of continuous learning, innovation, and personal and professional growth, empowering our team members to reach their full potential.
• R esponsibility: We are self-starters who take ownership of our actions and commitments and honor our responsibilities to our teammates, members, partners, and community.
• E xcellence: We strive for excellence in everything, delivering high-quality services, and experiences that drive positive outcomes for our members and the Dallas Region.
• A daptability: We embrace the chance to improve every day, constantly looking for opportunities to help the Dallas Region be even better tomorrow than it is today.
• T eamwork: We play a team sport, working together to achieve common goals, making sure our teammates feel valued and included, and cheering each other on along the way.

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned.

• Program responsibilities include, but are not limited to:
  • Promotes and supports the DRC’s leadership programs by facilitating communications and engagement efforts with members and prospective members of the DRC’s leadership programs, DRC members, and the community-at-large.
  • This role’s core function and responsibilities include project management, in depth attention to detail, and driving deadlines for high profile events and member engagement within the Leadership Programs department.
  • Provides timely responses to internal and external communications via email and phone executing high quality content and engagement in a fast-paced environment.
  • Works with program managers to facilitate recruiting efforts for leadership programs, including targeting prospective members, outreach to prospective members, tracking, and database management.
  • Creates and administers online application forms, marketing flyers, and other tools used for candidate applications for the DRC’s leadership programs.
  • Maintains database for all leadership programs to ensure accuracy through proactive tracking and information management.
  • Manages leadership training assessment and program assessment processes for leadership programs, including executing surveys, data collection, and analysis. Collaborates with program managers and makes program assessment recommendations.
  • Coordinates new member activation, onboarding, and renewals for leadership programs, ensuring processes are seamless. Ensures effective database management, tracking, and communications with program managers and other DRC departments.
  Coordinates with marketing and communications teams on social media, email communications, and broad program management.
  

• Events responsibilities include, but are not limited to:
  • Manages registration process for leadership programs events and meetings, including creating event registration pages, processing sign-ups, and attendance tracking.
  • Processes and ensures timely payment collections and payables to vendors.
  • Assists with on-site event preparation and execution of assigned meetings and events, including creating final registration lists, printing nametags, table tents, and agendas, and other tasks as needed.
  • Supports with virtual event/meeting coordination including back-end event management.
  • Supports program managers by coordinating with vendors for meals, meeting space, technology and software needs, and other vendors.
  • Coordinates and corresponds with speakers and volunteers to ensure a seamless experience.
  Generate post-event reports on attendance, financials, and coordinates accounts receivable and accounts payable with the finance department.
  

• Council, Task Force, and Committee responsibilities include, but are not limited to:
  • Records meeting notes for leadership programs’ councils, task forces, and committee meetings as assigned.
  • Maintains records in member management software.
  Communicates with internal departments and external partners as needed.
  

• Departmental support responsibilities include, but are not limited to:
  • Handles billing and invoicing processes, payment collection, and internal payment processing for sponsors, members, and vendors for the leadership programs.
  • Supports department budgeting with timely and effective tracking of expenses and receivables.
  • Maintains accurate and timely information in member management software and shared files.
  • Provides administrative support to the department SVP.
  • Supports DRC general operations and other duties as assigned.

• Bachelor’s degree required; or two to four years related experience and/or training; or equivalent combination of education and experience.
Professional and comprehensive experience in an applicable field and/or with an organization that is similar in mission and activities to the DRC. Experience in event coordination and execution plus project management is preferred.

Physical Requirements

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Moderate noise level
• Long periods of sitting and time spent on a computer
• Access to regular internet for daily on-screen virtual events and meetings
• Programs and events are often scheduled outside of core working hours – scheduling flexibility necessary
• When in-person, regular travel within the DFW region
• Occasional standing and lifting of at least 20 pounds