Content and Reputation Coordinator at Diamonds International | Miramar, FL

Diamonds International

Content and Reputation Coordinator

Miramar, FL (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Drive brand-aligned content creation across social, video, and on-location storytelling for a leading jewelry retailer.

Own content across social, website, and digital campaigns.
Must-have: 2+ years in social content creation (jewelry/fashion/CPG).
Standout: on-location shoots in the Caribbean, Mexico, and the U.S. with creator-style UGC.

Job Description

Responsibilities

Create content for multiple touchpoints including social media, email, website (homepage, PDP/PLP), and digital campaigns
Film social-first video content in our office, stores, and on-location throughout the Caribbean, Mexico and the U.S. capturing special moments, product stories, and the everyday reality of our guests interacting with our brand, staff and locations
Produce creator-style, UGC-inspired content that feels native to the platform
Stay on top of TikTok, Instagram, and jewelry/fashion trends, translating them into on-brand, high-performing content
Oversee and maintain Google Business profiles and TripAdvisor pages for our locations, including responding to reviews, keeping content up-to-date, flag problematic reviews and work with team members to resolve any issues immediately
Ensure consistency in our brand voice, tone, and visual identity across all content
Optimize content based on performance insights and platform best practices
Adapt content quickly based on trends, feedback and business needs
Monitor feedback and engage with guests and followers to ensure questions are answered and experiences are positive
Measure and report performance, sharing wins, learnings and opportunities

Requirements

2+ years of experience in social media content creation, preferably in jewelry, watches, fashion or CPG
Strong portfolio showcasing social-first content, including organic and AI generated samples
Proficiency in video + photo editing tools (CapCut, Canva, or equivalent)
Comfortable shooting content in studio, in-store and informal/on-the-go settings
Deep understanding of TikTok, Instagram Reels, and short-form video trends
Creative storyteller with strong visual and aesthetic sense, especially within jewelry or fashion
Ability to manage multiple projects in a fast-paced environment
Flexibility to attend events/activities outside of standard working hours, as required by the role
Strong communication and collaboration skills
Self-starter with a proactive, hands-on attitude

Preferred

Benefits

Diamonds International

Diamonds International® was established over 30 years ago. What began as one store in St. Thomas has now blossomed into more than 125 locations. There are more Diamonds International® locations in the Caribbean, Mexico, and Alaska than any other fine jeweler, making the Diamonds International® brand one of the most recognized fine jewelry brands in the world.Throughout their history, Diamonds International® retailers have distinguished themselves by providing a comfortable shopping atmosphere, and outstanding customer service. Whether enjoying a Caribbean vacation, or shopping at home in the United States, millions of people have looked to us, and our sister stores—Tanzanite InternationalTM, Diamonds International Watch & DesignTM, Luxury of TimeTM, and the online Diamonds International® store at DiamondsInternational.com—to provide them with luxury jewelry, elegant timepieces, and the finest gemstone products at an unsurpassed value. We are proud to serve and satisfy all of our customers.

Founded in 1988

New York, New York, USA

1.3K employees (162 in marketing)

www.diamondsInternational.com