Responsibilities

• Apply and develop Spoks' visual style across product launches, our website, social content and campaigns, working with the founder and Growth Marketing Lead.
• Turn product ideas, merchant experiences and company milestones into clear stories, concepts, scripts and creative briefs.
• Work with our Customer Support Specialist on tutorials, webinars and merchant stories. They bring customer questions and product knowledge; you turn them into clear, engaging content.
• Design still images, carousels, launch graphics and product visuals. Produce and edit video, including walkthroughs, founder content, customer stories and short social formats.
• Build and maintain our content library, including an ad library with fresh concepts and variations in hooks, layouts, copy, edits and formats.
• Help build our creator network: find collaborators, write briefs, coordinate recordings and give useful feedback. Work with Growth on which partnerships to pursue, while keeping your own production moving.
• Organize shoots, deadlines, reviews, usage permissions and reusable assets. Coordinate external production costs with the founder and Growth Marketing Lead. Use automation to reduce repetitive coordination.
• Work with the Founding Growth Marketing Lead to understand which content reaches relevant merchants, helps them understand the product and contributes to customer growth. Use those findings to improve the next round of work.

Requirements

• You can design polished image assets and produce and edit video yourself. Show us examples of both and explain your contribution.
• You have a strong eye for layout, typography and pacing. You can carry a visual idea across formats while keeping a consistent standard.
• You write specific briefs, give useful feedback and recognize strong hooks, clear product explanations and effective edits.
• You can organize a production pipeline and keep collaborators, deadlines and assets moving.
• You use AI and automation in your work and can show a workflow you've built or improved.
• You understand that a large creator roster only helps if it produces useful content and reaches potential customers.
• Experience in content production, design, ecommerce or an agency is useful. A strong portfolio can come from paid work, freelance projects or your own channels. You don't need a large personal following. Show us your ideas, your craft and what you can produce yourself.

Preferred

• Enjoy being on camera? We'd love you to bring your personality to product demos, social videos and interviews. It's a plus, not a requirement.

Benefits

• 15 paid vacation days, 10 company holidays and 5 paid sick days each year.
• Medical, dental and vision insurance.
• A 401(k) employer match of up to 4% of eligible pay.
• Annual offsites with the whole team. Next up: Norway, with fjords, good food and time together. Sauna and a dip in the ice-cold sea are optional.
• Your work computer and the equipment needed for the role.