Responsibilities

• Assess current-state content workflows and establish standardized, scalable processes, roles, templates, and ways of working across the content lifecycle.
• Own and optimize end-to-end content and asset lifecycle processes, including intake, review coordination, publishing, distribution, retention, archival, and retirement activities, with a focus on reducing manual effort and improving consistency and visibility.
• Partner with the Content Governance Manager to support governance standards, SOPs, compliance requirements, and continuous improvement of content operations processes and policies.
• Facilitate Legal, Regulatory, and Compliance (LRC) review workflows and support content teams throughout the review process, identifying opportunities to improve submission readiness, workflow consistency, and review cycle times.
• Serve as a consultative partner to content creators and stakeholders, providing guidance on content processes, review readiness, content quality, and workflow best practices.
• Lead Endoscopy business processes related to content management and Digital Asset Management (DAM), including intake, workflow routing, version control, taxonomy, metadata governance, asset organization, and content discoverability; partner with corporate platform owners on system administration, capabilities, enhancements, and business requirements. Support publishing and distribution of approved content assets across commercial, educational, and digital channels.
• Monitor asset lifecycle activities, including expiration tracking, retention requirements, archival, and documentation management, proactively identifying compliance risks, process gaps, and audit vulnerabilities to strengthen audit readiness.
• Establish visibility across the Endoscopy content ecosystem through content inventories, reporting, dashboards, and lifecycle controls that improve understanding of asset status, ownership, location, and required actions.
• Develop and deliver training and enablement programs that improve stakeholder understanding, process adoption, and operational consistency.
• Plan, organize, and manage content operations initiatives, coordinating internal and external stakeholders to achieve business objectives while balancing timelines, compliance requirements, and operational priorities.

Requirements

• Bachelor's degree in Marketing, Communications, Business, English, or related field.
• A minimum of 5 years of experience in content operations, marketing operations, content governance, digital asset management, or related functions within a complex or regulated environment.
• Experience supporting Regulatory, Medical, Compliance, Legal, or Quality review processes.
• Experience managing content workflows, operational processes, platforms, and cross-functional initiatives.
• Familiarity with content management systems, DAM platforms, workflow management tools, and project management solutions.
• Strong analytical, project management, organizational, problem-solving, and stakeholder management skills.
• Excellent written, verbal, and interpersonal communication skills.

Preferred

• Experience supporting global content governance and operations processes.
• Experience with Digital Asset Management (DAM) systems, sales enablement platforms and digital publishing tools, metadata governance, taxonomy development, and asset lifecycle management.
• Experience supporting audit readiness activities, compliance documentation, or regulated content processes.
• Experience supporting omnichannel marketing or commercial content operations.