Responsibilities

• Coordinate the development, organization, and publishing of content across various communication channels, including websites, social media platforms, earned media, and printed materials.
• Support storytelling efforts that highlight the work and impact of nonprofit leaders, partners, and changemakers.
• Copy edit and review content to ensure clarity, consistency, brand alignment, and accurate representation of partners and initiatives.
• Support cross-functional collaboration with internal stakeholders to ensure content and communications align with organizational and narrative priorities.
• Help maintain content calendars, content workflows, and publishing timelines across multiple platforms and initiatives.
• Identify and implement process improvements that strengthen communication workflows, content operations, and audience engagement.
• Collaborate with team members to test and refine content and engagement strategies.
• Support the coordination and execution of cohort-based learning experiences and individualized 1:1 coaching engagements (virtual and in-person) from onboarding through completion. These learning experiences all focus on narrative discovery and storytelling.
• Help maintain a consistent voice and narrative approach across communications and learning materials.
• Support learning session facilitators with session preparation, participant communications, and operational workflows to ensure a seamless experience.

Requirements

• 3–5 years of experience supporting content creation, storytelling, communications initiatives, and/or learning materials.
• Strong writing, copy editing (AP style), and verbal communication skills.

Preferred

• Experience with Airtable and Salesforce.