Content & Communications Specialist

Lakeland, FL (Unknown)

$52K/yr – $60K/yrMid Level3+ years exp

Posted 7 weeks ago

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Job Summary

Own multi-channel storytelling and calendar governance to align campaigns, donor communications, and volunteer outreach with a broad set of programs.

  • Editorial and content ownership across email, social, web, newsletters, and print materials.
  • Story harvesting to showcase impact, donor generosity, and community priorities.
  • Event and campaign communication coordination plus measurement to lift engagement and outcomes.

Job Description

Responsibilities

  • Maintain UWCF's integrated editorial calendar, coordinating content schedules and communication activities across multiple departments, programs, campaigns, and initiatives.
  • Develop, write, edit, and manage content for email marketing, social media, websites, newsletters, annual reports, donor communications, volunteer communications, program communications, and campaign materials.
  • Identify, develop, and share compelling stories that highlight community impact, donor generosity, volunteer engagement, and organizational priorities.
  • Support communication plans for fundraising campaigns, affinity groups, advocacy initiatives, volunteer recruitment efforts, stewardship activities, and community awareness campaigns.
  • Coordinate event-related communications including invitations, registration messaging, event emails, social media promotion, event programs, speaker introductions, scripts, signage copy, presentations, and post-event communications.
  • Manage and update digital communication channels, including social media platforms, email marketing systems, and website content to ensure consistent messaging and audience engagement.
  • Collaborate with internal departments, volunteers, community partners, and vendors to gather content, coordinate communication requests, and support marketing initiatives.
  • Monitor and track communication performance using website analytics, social media metrics, email marketing data, campaign reporting, and other measurement tools.
  • Prepare reports and assist in identifying opportunities to strengthen audience engagement, communication effectiveness, content performance, and marketing outcomes.

Requirements

  • Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Digital Marketing, or a related field required.
  • Minimum of 3 years of experience in communications, marketing, content development, public relations, digital marketing, or a related field.
  • Demonstrated experience developing content across multiple communication channels, including email marketing, social media, websites, newsletters, and print materials.
  • Experience maintaining content calendars, coordinating communication projects, and supporting multi-channel marketing initiatives.
  • Experience tracking communication performance metrics and preparing reports.

Preferred

  • Nonprofit experience preferred.
  • Knowledge of AP Style preferred.

Benefits

  • Benefits: UWCF offers a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid time off, holidays, retirement savings, and professional development opportunities.