Consumer Engagement Specialist
Tyler, TX (Unknown)
Posted 3 days ago
Job Summary
Owns support for consumer engagement strategy end-to-end, working with clinicians, content creation, and plan execution across teams.
- Leads collaboration with engagement and clinical teams
- Develops content and communications to grow engagement
Job Description
Responsibilities
- Meets regularly, virtually or in person, with the consumer engagement team and others involved in the development of 1:1 consumer engagement strategy.
- Communicates effectively with clinicians/physicians, peers and other consumer experience and engagement team members.
- Collaborates and builds relationships within the department and with local consumer engagement leaders.
- Utilizes precision engagement tactics.
- Works closely with the consumer experience and data/technology teams to develop content and ideas to grow engagement.
- Researches and provides content for business letters, newsletters, brochures, press releases, fact sheets, direct mail, web and social media, among others.
- Supports the broader team in creating, executing and monitoring the annual consumer engagement plan, timeline and budget.
- Provides regular and thorough project status updates to the consumer engagement manager
Requirements
- Bachelor’s degree in Communications, Mass Media, Journalism, Marketing and/or related degree.
- 3+ years previous marketing experience.
- Proficient in all Microsoft Office software with an emphasis in Excel, PowerPoint and Adobe.
- Familiarity with consumer health behaviors and interest in learning about services and capabilities across UT Health East Texas market
Preferred
- Previous healthcare experience.
Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 90 clinics across East Texas. With nearly 7,500 employees and over 1,000 licensed inpatient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS in a metropolitan service area of a quarter million people.With the support of Ardent Health Services and the University of Texas System, UT Health East Texas is uniquely positioned to provide patients with access to cutting-edge research and clinical therapies while training and educating the next generation of physicians and other health professionals. At UT Health East Texas, our mission is to care for people — our patients, their families and each other. We do so while educating and developing the caregivers of the future.
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