Responsibilities

• Serve as a trusted advisor to clients and Account Teams.
• Lead discovery, planning, and communication strategy discussions.
• Develop benefits and total rewards communication plans that align with client objectives.
• Convert complex information into clear, engaging employee communications.
• Build and complete multi-channel communication campaigns.
• Develop content including benefits guides, presentations, emails, web content, and video scripts.
• Apply NFP’s LASSO® methodology and communication guidelines.
• Maintain high standards of accuracy, clarity, and integrity.
• Partner with Account Teams, the PMO, and client collaborators to deliver successful outcomes.
• Outline project boundaries, gauge the amount of work, and coordinate timelines and outputs.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, PR, HR, Business, or related field.
• 7+ years of experience in employee communications, benefits communications, marketing communications, or related fields.
• Experience managing client relationships and providing strategic consulting.
• Strong writing, editing, presentation, and content development skills.
• Experience developing and accomplishing coordinated, multi-channel communication strategies.
• Capability to outline tasks, assess required effort, and coordinate project deadlines.
• Experience presenting to senior collaborators.
• Excellent written, verbal, and presentation communication skills.
• Strong client relationship management and collaboration abilities.
• Critical thinking combined with hands-on execution.

Preferred

• Experience in benefits, total rewards, consulting, agency, or professional services environments.
• Proficiency with Adobe Creative Suite, PowerPoint, video tools, or similar software.

Benefits

• PTO & paid holidays
• 401(k) with match
• exclusive discount programs
• health & wellness programs