Community Specialist | South Shore Plaza

Braintree, MA (Unknown)

$22/hr – $27/hrMid Level1+ years expFull time

Posted 2 months ago

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Job Summary

Own the local community strategy and ambassador network to drive new guest acquisition, retention, and a welcoming store hub for partnerships and events.

  • Community Leadership: Collaborate with store leadership to bring Community strategy through foundations and guest experience.
  • Partnerships & Ambassadors: Establish and manage local relationships to increase new guest acquisition and guest retention.
  • Guest Experience & Omnichannel: Connect with guests on the floor to assess needs, provide technical product education, and weave omnichannel programs into a seamless end-to-end experience.

Job Description

  • Community Leadership: Collaborate with store leadership to bring Community strategy through foundations and guest experience.
  • Partnerships & Ambassadors: Establish and manage local relationships to increase new guest acquisition and guest retention.
  • Community Engagement: Identify future Ambassador or partner opportunities and elevate the store as a community hub.
  • Guest Experience & Omnichannel: Connect with guests on the floor to assess needs, provide technical product education, and weave omnichannel programs into a seamless end-to-end experience.
  • Events & Activation: Attend, support, and/or host local and regional Community events.
  • Product Seeding: Execute the product seeding strategy through community partners and Ambassadors.
  • Insights & Reporting: Review community data to identify and share insights and recommendations with store leadership regarding events, projects, or initiatives.
  • Team Culture: Foster an inclusive and respectful environment that supports a productive and fun team experience.
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lululemon

4.2 Glassdoor

If you are seeking a job opportunity with lululemon, please note that our recruiters will only contact candidates using an @lululemon.com email address. -- lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback.

Founded in 1998
Vancouver, BC, CA
24K employees (1,938 in marketing)
82% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
32.2M
Monthly Google Ads Budget
$1.3M
Traffic Source Mix
Search
41.1%
Direct
51.9%
Referral
4.1%
Social
1.9%
Paid
1%

Headcount Trend

Current headcount: ~24.6K

Marketing Team

Marketing Team Size
1,353 (5% of company)
Median Career Experience
13 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
20

Funding

Last Raise
Post IPO Secondary, 5 years ago

Funding History

  • Jun 2021
    Post IPO Secondary
  • Aug 2014
    Post IPO Equity
  • Dec 2005
    Private Equity

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