Community Relations Coordinator III

Responsibilities

• The Community Relations Coordinator (CRC) III independently provides essential support in executing marketing strategies and campaigns, both internally and externally, aimed at promoting the services of the HHSC Kaua’i Region.
• The CRC III assists with coordinating events, implementing marketing initiatives, develops and produces marketing materials, writes articles and social media content, manages the region’s website and social media platforms, and conducts outreach activities.
• Responsibilities encompass communication, graphic design, photography, videography, presentation development, report generation, along with other duties as required.
• This role enhances operational efficiency, reduces bottlenecks, and allows the marketing coordinators and specialists to concentrate on strategy, creative development, and community engagement.
• The CRC III exhibits a high degree of flexibility, as the position necessitates working unconventional hours, including extended shifts that encompass evenings, weekends, and holidays.
• Additionally, the role requires the incumbent to travel to various locations and facilities across the island, utilizing their own personal vehicle to fulfill essential tasks and operational requirements.

Requirements

• EDUCATION: A Bachelor’s degree from an accredited four (4) year college or university is required.
• Graduation from an accredited college or university with a bachelor's degree in Marketing, Business, Communications, Journalism, Public Relations, Advertising, or a closely related field is preferred. Relevant substitutions are allowed.
• EXPERIENCE: One (1) year of professional experience in researching, analyzing, organizing, planning, and coordinating program activities, such as in community relations, public relations, event planning, and customer service; development of policies and procedures; marketing programs; and preparing written information for dissemination to print and broadcast news media is required.
• Two (2) to four (4) years of professional experience in journalism, communications, public relations, marketing, or advertising, or a closely related field is preferred.
• Previous professional experience in a healthcare environment is preferred.
• CERTIFICATION: None required.
• LICENSURE: A current State of Hawai'i type #3 driver's license is preferred.

Preferred

• KNOWLEDGE OF: marketing principles, digital marketing strategies, social media management, and content creation, along with familiarity with healthcare marketing trends and community engagement practices; community relations, public relations, program planning, and evaluation techniques; social media platforms and digital communication tools, as well as the principles and techniques for writing and editing informational materials; local organizations; regulatory bodies such as TJC, and relevant State and Federal laws; public relations and medical relations practices.
• ABILITY TO: perform job functions both independently and as part of a team, demonstrating effective communication skills, both verbally and in writing while collaborating with diverse groups; manage multiple projects simultaneously, adapting to changing priorities, and learning new skills as needed; read and execute various instructions, deliver information clearly and logically, and perform basic mathematical calculations with precision; handle interactions with a wide range of personalities from diverse cultures professionally, providing exceptional customer service and exercising discretion when engaging with the public; maintain composure under pressure, balance creative marketing responsibilities with routine administrative tasks, and support special projects and events as required; demonstrate initiative, sound judgement, and professionalism while planning, organizing, and coordinating community relations programs, interpreting relevant laws and regulations, and effectively presenting information to individuals and groups.