Responsibilities

• Lead experiential strategy and program design aligned to Community Business & Development priorities.
• Develop scalable experience concepts, playbooks, and toolkits that can be deployed across markets.
• Own end-to-end event/program delivery, including planning, production, logistics, and post-event follow-up.
• Partner with Social, PR, and Communications to extend experiences through storytelling and amplification.
• Coordinate cross-functional execution with Marketing, Legal, Compliance, and business partners.
• Manage vendor and agency partners, including scopes of work, budgets, and deliverables.
• Ensure brand standards, customer experience quality, and risk/compliance requirements are met.
• Define measurement approach for experiential programs and translate insights into improvements.
• Build mechanisms to capture learnings and scale best practices across markets.

Requirements

• Undergraduate or advanced degree in Marketing, Communications, Events, Business, or a related field.
• 7+ years of relevant experience in experiential marketing, events, or integrated marketing execution.
• Demonstrated ability to lead end-to-end experiential programs across multiple stakeholders and vendors.
• Strong operational and project management skills with high attention to detail.
• Experience managing budgets and vendor/agency performance.
• 30% travel

Preferred

• Experience designing scalable, repeatable experiences across multiple markets.
• Experience integrating experiential programs with social, communications, and owned channels.
• Experience with community-based programs and partnerships.
• Strong communication skills and ability to influence in a matrixed environment.
• Experience partnering with Legal/Compliance and operating within regulated requirements.
• Proficiency in PowerPoint and Excel.

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.