Responsibilities

• Actively engage with followers across social platforms by responding to comments, DMs, and mentions in a timely and authentic manner.
• Develop and post social-first content (text, video, graphics) that drives engagement and builds brand loyalty.
• Identify opportunities to grow audiences through influencer collaborations, community activations, and trend-driven content.
• Monitor conversations, trends, and brand sentiment to identify insights that inform strategy and content direction.
• Stay ahead of social media trends, memes, and platform updates to keep our content fresh and relevant.
• Maintain brand voice and handle sensitive conversations, escalating issues when necessary.
• Track engagement metrics, identify patterns, and provide recommendations to optimize community growth and performance.
• Work closely with strategy, content, and creative teams to align community efforts with overall campaign goals.

Requirements

• 1-2+ years of experience in community management.
• Management across multiple channels is a plus - TikTok, Instagram, X, Snap, Pinterest and LinkedIn, etc.
• Experience managing communities with a 100k following or larger.
• Proven experience in social media management, community building, content creation, or influencer marketing.
• Experience with social listening and management tools.
• Hands-on experience with content creation tools, particularly for short-form video content.
• Strong understanding of social media algorithms, engagement strategies, and performance metrics.
• Bachelor's degree in Marketing, Communications, Digital Media, or a related field (preferred but not required).

Preferred

• A deep passion for social media and online communities—you live online, know the latest trends, and can translate them into engagement strategies.
• Proven experience building and managing a brand or personal online community with measurable growth and engagement.
• Hands-on experience creating content (video, graphics, memes, text posts) that resonates with social audiences.
• A strong understanding of platform-specific best practices for Instagram, TikTok, Twitter, LinkedIn, Discord, and emerging platforms.
• Excellent copywriting skills with the ability to adopt different brand voices and tones.
• Strong analytical mindset—comfortable reviewing engagement metrics and using data to inform strategies.
• Ability to work in a fast-paced, reactive environment, staying ahead of trends and responding quickly to real-time opportunities.

Benefits

• Salary: $45,000 - 60,000
• Flexible PTO
• Flexible WFH
• Competitive company holiday policy
• Company computer
• Comprehensive health, dental, and vision insurance plans