Responsibilities

• Develop, maintain, and strengthen relationships with community referral sources, including hospitals, healthcare providers, behavioral health agencies, social service organizations, courts, probation offices, veteran organizations, and community partners.
• Conduct routine in-person outreach visits to referral partners to educate them on available services and maintain strong working relationships.
• Identify and develop new referral opportunities within assigned service areas.
• Represent the organization at net»vorking events, community meetings, conferences, health fairs, and other outreach opportunities.
• Coordinate, schedule, and facilitate educational presentations, lunch-and-learns, and community trainings.
• Promote organizational services while maintaining a thorough understanding of all programs, admission criteria, payer requirements, and service offerings. Collaborate closely with
• Admissions and Clinical teams to ensure seamless referral coordination and continuity of care. Monitor referral trends and identify opportunities to improve community engagement and organizational growth.
• Maintain accurate documentation of outreach activities, referral contacts, meetings, and follow-up communications within the CRM or other dedicated platforms.
• Ensure timely follow-up with referral sources regarding pending referrals while maintaining confidentiality and HIPAA compliance.
• Assist in developing and implementing strategic outreach initiatives to expand market presence. Coordinate community partnerships that support client access to healthcare, housing, employment, education, transportation, and other supportive resources.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance