Responsibilities

• The Community Liaison directly serves as the liaison between the facility, the community, and referring agencies.
• The Community Liaison is directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods.
• In collaboration with the Director of Business Development and Business Development Team, the Community Liaison presents a positive and professional public image of the facility within the community.
• The Community Liaison is responsible for the implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals.
• The Community Liaison must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment.

Requirements

• Education: Bachelor’s degree in marketing, business or related field preferred. Experience may be evaluated on a case-by-case basis in lieu of a degree.
• Experience: Prior marketing and/or sales experience within a behavioral healthcare setting preferred. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.
• Licensure/Certification: Must possess a valid Driver’s License
• Knowledge: Prefer knowledge of the Market Area (Varies) behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.